At Luktuk, products on our platform may attract shipping charges. The shipping charges are not fixed and depend on various factors like nature / category of your product, which location despatched from, gross weight of the product, etc.
We are committed to delivering your order accurately, in good condition, and always on time. Below are some more shipping related points:
|*||Each order would be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.|
|*||We make our best efforts to ensure that each item in your order is shipped out by the seller within 2-3 working days of the order date. However in some cases, it may take longer, upto 5 or more working days, to ship the order as the product may have to be procured by the seller where there is a heavy demand.|
|*||Sellers shipout orders on all week days (Monday to Saturday), excluding public holidays.|
|*||To ensure that your order reaches you in the fastest time and in good condition, sellers will only make shipments through reputed courier agencies.|
|*||While the sellers strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.|
|*||If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our customer care number or write an e-mail mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.|